Privacy Policy

Last Updated: November 24, 2025

Our Commitment to Your Privacy

  • We collect minimal data necessary for our service
  • We do not sell or share your personal data
  • You control your data and can delete it anytime
  • We use industry-standard security measures

Information We Collect

Information You Provide

When you create an account (optional), we collect:

  • Name and email address
  • Password (encrypted)
  • Profile preferences (AI style settings)
  • Photos of cannabis products (processed and deleted after analysis)
  • Saved scan results and notes

Automatically Collected Information

  • Device information and operating system
  • App usage patterns and interactions
  • Performance data and crash reports

Information We Do NOT Collect

  • Precise geolocation data
  • Contacts or address book
  • Camera roll or photo library (beyond images you submit)
  • Biometric data
  • Financial information (app is free)

How We Use Your Information

Service Provision: Processing AI scan requests, providing strain identification, delivering AI chat responses, and syncing your data.

Service Improvement: Analyzing usage patterns, training AI models, identifying bugs, and developing new features.

Communication: Responding to support requests, sending service updates, and notifying of policy changes.

Legal Compliance: Complying with legal obligations and protecting user rights and safety.

How We Share Your Information

We do NOT sell your personal data.

We may share information only in these limited circumstances:

  • Service Providers: OpenAI for AI analysis, Supabase for secure data storage
  • Legal Requirements: To comply with legal processes or protect rights and safety
  • With Your Consent: Any other sharing with your explicit permission

Data Storage and Security

Where We Store Data

  • • Account data: Supabase cloud (encrypted)
  • • Local data: On your device (encrypted)
  • • Images: Processed in real-time, not stored

Security Measures

  • • Encryption in transit (HTTPS/TLS)
  • • Encryption at rest for sensitive data
  • • Secure authentication (hashed passwords)
  • • Regular security audits

Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Delete your account and all associated data
  • Export: Download your data in a portable format
  • Restriction: Limit how we use your data

To Exercise Your Rights:

Contact Us

For privacy-related questions or concerns:

Email: support@nugaiapp.com

Website: nugaiapp.com